| Please
take a moment to read these notes to help
you enjoy your visit to Angsana Spa |
| Etiquette: |
The Spa is a retreat for your body, mind and spirit.
For the consideration of others, we request that
visitors keep noise to a minimum. Children are
not allowed at the Spa unless they are having
a treatment, accompanied by an adult. We ask
that you respect other guests’ privacy by speaking
softly.
Cellular phones and electronic devices are
discouraged. |
| Attire: |
Please arrive at the Spa wearing comfortable, light
clothing or a bathrobe. Disposable undergarments
are available on request. |
| Reservations: |
Advanced booking prior to your arrival is
recommended to secure your preferred date
and time of treatment. A credit card number is
required at the time of booking for a confirmed
appointment. |
| Check-in: |
Please arrive at least 15 minutes prior to your
scheduled treatment to avoid reduced treatment
times. A late arrival will result in a shortened
treatment to accommodate other guests fairly. |
| Spa Treatment Hours: |
The Spa is open from 11am to 8pm daily. Last
treatment finishes at 8pm. |
| Special Consideration: |
If you are pregnant, you may wish to avoid booking
treatments that involve the use of essentials
oils. Massages or stimulating treatments are not
recommended during the first three months of
pregnancy.
If you have high blood pressure, heart conditions,
allergies, or other medical complications, we
advise that you consult your doctor before signing
up for any spa services. Please inform your therapist
of any medical conditions. |
| Smoking And Alcohol: |
Smoking and the consumption of alcohol within
the spa are prohibited. It is also advisable to avoid
the consumption of alcohol or heavy meals prior
to, or after any spa treatment. |
Cancellation Policy:
|
A 24-hour cancellation notice is required to help us
re-schedule your appointment, subject to space
availability. Any cancellation with less than 4 hours’
notice will incur a 50% cancellation fee. A full fee
will be imposed for a “no-show”. |
Valuables:
|
We recommend that no jewellery be worn at
the Spa. The management and staff accept no
responsibility for the loss of money or valuables of
any kind brought into the spa premises. |
Gift Certificates:
|
Treat a friend or loved one by giving them an
experience they will never forget. Gift certificates
are available for use against any spa treatment,
packages or retail products. Gift certificates are
not refundable and must be presented at the time
of treatment. Vouchers are valid for three months
from date of issue. |
Refund Policy:
|
Treatment packages are non-refundable. Unused
portion of the packages are non-transferable or
non-exchangeable for another time. |
Payment:
|
We accept cash and all major credit cards.
Payment may also be charged to the room. All
prices are quoted in MAD and are subject to 10%
VAT and 10% service charge. All prices are subject
to change without prior notice. |
| Spa Disclaimer : |
The spa treatments, services and/or facilities received or utilised at Angsana Spas are intended for general purposes only and are not intended to be a substitute for professional medical treatment for any condition, medical or otherwise, that Guests may have. Guests will fully indemnify and hold harmless Angsana Spas, its holding company(ies), affiliates, subsidiaries, representatives, agents, staff and suppliers, from and against all liabilities, claims, expenses, damages and losses, including legal fees (on an indemnity basis), arising out of or in connection with the spa treatments, services and/or facilities. |
