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Booking
Request Form
Please note that this is not a confirmation
of your reservation. Confirmation will be carried
out once all the conditions required are met and
acknowledged by both parties.
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Angsana
Spa Vineyard Hotel, Cape Town
Vineyard Hotel & Spa
Colinton Road (off Protea Road)
Newlands 7700
Cape Town, South Africa
Tel: +27 21 674 5005
Fax: +27 21 657 4501
E-mail: spa-vineyardcapetown@angsana.com |
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| Guest
Details : |
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| Guest
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| Salutation
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| Surname
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| First
Name : |
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| E-mail
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| Telephone
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Please
include country & area codes |
| Office
/ Handphone* : |
Please
include country & area codes |
| Fax*
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Please
include country & area codes |
| Address
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| Country
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| Postal
Code : |
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| Treatment
Details : |
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| Date
of Arrival : |
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| Prefered
time : |
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| No
of persons : |
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| Type
of treatment(s) : |
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| Special
requests* : |
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| Please
take a moment to read these notes to help
you enjoy your visit to Angsana Spa |
| Etiquette
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The
Spa is a retreat for your body, mind and
spirit. For the consideration of others,
we request that visitors keep noise to a
minimum. Children are not allowed at the
Spa unless they are having a treatment,
accompanied by an adult. We ask that you
respect other guests’ privacy by speaking
softly.
Cellular phones and electronic devices are
discouraged. |
| Attire
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Please
arrive at the Spa wearing comfortable, light
clothing or a bathrobe. Disposable undergarments
are available on request. |
| Reservations
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Advanced
booking prior to your arrival is recommended
to secure your preferred date and time of
treatment. A credit card number is required
at the time of booking for a confirmed appointment. |
| Check
in : |
Please
arrive at least 15 minutes prior to your
scheduled treatment to avoid reduced treatment
times. A late arrival will result in a shortened
treatment to accommodate other guests fairly. |
| Spa
Treatment Hours : |
The
Spa is open from 10am to 8pm daily. Last
treatment finishes at 8pm. |
| Special
Consideration : |
If
you are pregnant, you may wish to avoid
booking treatments that involve the use
of essentials oils. Massages or stimulating
treatments are not recommended during the
first three months of pregnancy.
If you have high blood pressure, heart conditions,
allergies, or other medical complications,
we advise that you consult your doctor before
signing up for any spa services. Please
inform your therapist of any medical conditions. |
| Smoking
And Alcohol : |
Smoking
and the consumption of alcohol within the
spa are prohibited. It is also advisable
to avoid the consumption of alcohol or heavy
meals prior to, or after any spa treatment. |
| Cancellation
Policy : |
A
24-hour cancellation notice is required
to help us re-schedule your appointment,
subject to space availability. Any cancellation
with less than 4 hours’ notice will
incur a 50% cancellation fee. A full fee
will be imposed for a 'no-show'. |
| Valuables
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We
recommend that no jewellery be worn at the
Spa. The management and staff accept no
responsibility for the loss of money or
valuables of any kind brought into the spa
premises. |
Gift
Certificates :
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Treat
a friend or loved one by giving them an
experience they will never forget. Gift
certificates are available for use against
any spa treatment, packages or retail products.
Gift certificates are not refundable and
must be presented at the time of treatment.
Vouchers are valid for six months from date
of issue. |
| Refund
Policy : |
Treatment
packages are non-refundable. Unused portion
of the packages are non-transferable or
non-exchangeable for another time. |
| Payment
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We
accept cash and all major credit cards.
Payment may also be charged to the room.
All prices are quoted in Rand and are subject
to change without
prior notice. |
| Internet
Bookings : |
Advance
Internet bookings are encouraged to avoid
disappointment. The spa reserves the right
to offer and recommend alternative spa treatments
if the ones requested are not available.
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