Please
take a moment to read these notes to help
you enjoy your visit to Angsana
Spa |
| Etiquette : |
The Spa is a retreat for your body, mind and spirit. For the
consideration of others,
we request that visitors keep noise to a
minimum. Children are not allowed at the Spa
unless they are
having a treatment, accompanied by an adult. We ask that you
respect
other guests' privacy by speaking softly.
Cellular phones and electronic devices are discouraged.
|
| Attire : |
Please arrive at the Spa wearing comfortable, light clothing or a
bathrobe.
Disposable undergarments are available on request.
|
| Reservations : |
Advance booking prior to your arrival is recommended to secure your
preferred date and time of treatment. A credit card number is
required at the time of booking for a confirmed appointment.
|
| Check
in : |
Please arrive at least 15 minutes prior to your scheduled
treatment to avoid reduced treatment time.
A late arrival will
result in a
shortened treatment to accommodate other guests fairly.
|
| Spa Treatment Hours : |
The Spa opens from 9am to 10pm daily. Last treatment
finishes at 10pm. |
| Special
Consideration : |
If you are pregnant, you may wish to avoid booking treatments
that involve the use of essential oils.
Massages or stimulating
treatments are not recommended during the first three months
of pregnancy.
If you have high blood pressure, heart conditions, allergies, or
other medical complications,
we advise that you consult your
doctor before signing up for any Spa services.
Please inform
your therapist of any medical conditions.
|
| Smoking and Alcohol : |
Smoking and the consumption of alcohol within the Spa are
prohibited.
It is also advisable to avoid the consumption of
alcohol or heavy meals prior to, or after any Spa treatment.
|
| Cancellation
Policy : |
A 24-hour cancellation notice is required to help us re-schedule
your appointment,
subject to space availability. Any cancellation
with less than 4 hours' notice will incur a 50% cancellation fee.
A full fee will be imposed for a "no-show".
|
| Valuables
: |
We recommend that no jewellery be worn at the Spa.
The
management and staff accept no responsibility for the loss of
money or valuables of any kind brought into the Spa premises.
|
Gift
Certificates :
|
Treat a friend or loved one by giving them an experience they
will never forget.
Gift certificates are available for use against
any Spa treatments, packages or retail products.
Gift certificates
are not refundable and must be presented at the time of
treatment.
Vouchers are valid for six months from date of issue.
|
| Refund
Policy : |
Treatment packages are non-refundable. Unused portion of the
packages are non-transferable
or non-exchangeable for another
time.
|
| Payment
: |
We accept cash and all major credit cards. All prices are quoted
in US Dollar and are subject to
10% service charge and
11% government tax. Prices are subject to change without prior
notice.
|
| Spa Disclaimer : |
The spa treatments, services and/or facilities received or utilised
at Angsana Spa Bintan are intended for general purposes only
and are not intended
to be a substitute for professionalmedical
treatment for any condition, medical or otherwise, that Guests
may have. Guests will fully indemnify and hold harmless
Angsana
Spa Bintan, its holding company(ies), affiliates, subsidiaries,
representatives, agents, staff and suppliers, from and against all
liabilities, claims, expenses,
damages and losses, including legal
fees (on an indemnity basis),arising out of or in connection with the
spa treatments, services and/or facilities. |
